Frequently Asked Questions
Everything you need to know about our ethically sourced apparel and gear.
What is the standard shipping time for orders within Canada?
Standard shipping typically takes 3 to 7 business days depending on your province. Remote locations may require additional transit time.
What is your return policy for apparel and footwear?
We offer a 30-day return policy for unworn items with original tags attached. Please note that for hygiene reasons, certain items like face masks and base layers are final sale.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your chest and waist to ensure the best fit, as our sizing follows standard Canadian metrics.
Are your fashion products sustainably sourced?
Yes, we prioritize ethically manufactured goods and use eco-friendly materials where possible to align with our humanitarian and environmental values.
Does my purchase support Canadian Red Cross programs?
A portion of every sale goes directly toward funding our disaster relief efforts, health programs, and community support initiatives across Canada.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.